Privacy Policy

Blinds and Awnings UK Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using Cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from our website to personalise your repeat visits to our website. Blinds and Awnings UK Ltd will not share your information for marketing purposes with other companies. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. Access to your information and corrections

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address This email address is being protected from spambots. You need JavaScript enabled to view it. or at 101 High Street, Crowthorne, Berkshire, RG45 7AD we may make a small charge for this service. We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

Marketing

We would like to send you information about our products and services and other companies’ in our group which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to be removed from our system.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track the visitor’s use of the website and to compile statistical reports on website activity.

For further information visit http://www.allaboutcookies.org/

You can set your browser not to accept Cookies and the above website tells you how to remove Cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This Privacy policy only applies to Blinds and Awnings UK Ltd  so when you link to other websites you should read their own Privacy policies.

Changes to our Privacy policy

We keep our Privacy policy under regular review and we will place any updates on this web page. This Privacy policy was last updated in May 2024

How to contact us

Please contact us if you have any questions about our Privacy policy or information we hold about you:

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By telephone: 01252 875577

NB: This policy is based on ICO’s Good and bad examples of Privacy Notices, 25 July 2016 It is free for all to use/download however ICO requests that you state the name of the policy and date it was made available online as below:

Information Commissioner’s Office, [Good and bad examples of Privacy Notices, 25 July 2016], licensed under the Open Government Licence.

To download the original version, visit: https://ico.org.uk/media/for-organisations/documents/1625136/good-and-bad-examples-of-privacy-notices.pdf

Latest News

DEAR CUSTOMERS,
WE HAVE MOVED FROM 90 YORKTOWN RD, SANDHURST TO 101 HIGH STREET, CROWTHORNE OPPOSITE LIDL. OUR PHONE NUMBERS, EMAIL  REMAIN THE SAME!

Coronavirus (Covid-19)-Terms and Conditions

Successful project with Ministry of defence (MOD).

Over 2872 window blinds expertly installed within 8 weeks by our in-house qualified fitters. The client was extremely happy with the outcome and the job was a huge success. Well done team!

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Areas Covered

Aldershot, Ash, Ash Vale, Arborfield, Ascot, Badshot Lea, Bagshot, Basingstoke, Blackwater, Binfield, Bracknell, Calcot, Camberley, Caversham, Chobham, Church Crookham, Crowthorne, Deepcut, Earley, Emmer Green, Eversley, Farnborough, Farnham, Finchampstead, Fleet, Frimley, Frimley Green, Hawley, Hartley Wintney, High Wycombe, Hook, Hurst, Lightwater, Marlow, Mytchett, Maidenhead, North Camp, Newbury, Odiham, Oxford, Pangbourne, Purley On Thames, Reading, Sandhurst, Shinfield, Sindlesham, Slough, Sonning, Sunninghill, Sunningdale, Theale, Tidmarsh, Tilehurst, Tongham, Twyford, Virginia Water, Warfield, Wargrave, Windlesham, Windsor, Winkfield, Winnersh, Woodley, Woking, Wokingham, Yateley

Frequently asked questions

How to clean Roller blinds?

  1. Our fabrics include soft and rigid PVC which is very easy to wipe clean simply using a damp cloth. 
  2. Clean regularly with a vacuum to avoid dust build up
  3. Use a damp, clean cloth tackle stains quickly
  4. Work from the top of the blind working down
  5. Use silicon spray to clean the mechanical parts, but avoid getting it on the fabric
  6. Use soapy water to clean plastic chains / cords but not brass or steel
  7. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your roller blind fabric first if you’re in any doubt.

How to clean Aluminium Venetian blinds?

  1. Clean metal Venetian blinds with a duster or clean, soft cloth to gently remove debris
  2. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your aluminium blind slats first if you’re in any doubt.
  3. Use the upholstery attachment of your vacuum cleaner on a low suction setting to remove dust

How to clean Roman blinds?

  1. Remove dust and debris from your Roman blind using the upholstery attachment of your vacuum
  2. Smooth out creases or wrinkles with a steamer
  3. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your roman blind fabric first if you’re in any doubt.

How clean Pleated blinds?

  1. Keep your Pleated blinds dust free
  2. Remove marks with a damp cloth
  3. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your pleated blind fabric first if you’re in any doubt.

How to clean Wooden and Faux Wood blinds?

  1. Keep your Wooden blind dust free
  2. Thoroughly clean each individual slat gently
  3. If you have Faux Wood blinds, you can use a diluted mix of detergent and lukewarm water.
  4. If real wood do not use any chemical cleaning products as this may lead to warping or damage to the colour
  5. Use a vacuum cleaner to keep dust at bay

How to clean Vertical blinds?

  1. Clean the headrail of your Vertical blind
  2. Our fabrics include soft and rigid PVC which is very easy to wipe clean simply using a damp cloth.
  3. Vertical blinds made from fabric should be regularly vacuum cleaned to keep them free from dust by using soft upholstery brush attachment of your vacuum cleaner and move gently from top to bottom.
  4. Make sure the louvres continue to glide smoothly by using a silicone spray
  5. Thoroughly clean each individual slat gently
  6. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your vertical blind slats first if you’re in any doubt.

How to clean Day and Night blinds?

  1. Gently wipe the surface of the blind with a fur free cloth or feather duster
  2. Remove marks or stains with a damp cloth or sponge
  3. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your Day and Night blind fabric first if you’re in any doubt.

How to clean Shutters?

  1. Keep your Shutter dust free
  2. Thoroughly clean each individual slat gently
  3. If you have Faux Wood Shutter, you can use a diluted mix of detergent and lukewarm water.
  4. If real wood Shutter do not use any chemical cleaning products as this may lead to warping or damage to the colour
  5. Use a vacuum cleaner to keep dust at bay

How to clean Curtains?

  1. All our curtains are dry clean only, but there are other ways to keep your curtains looking good:
  2. Clean your curtains regularly with a vacuum to avoid dust build up
  3. Use a hand-held steam to neaten creases and wrinkles
  4. Keep your room well-ventilated to avoid mould build up

What are Awnings?

  1. Patio Awnings are made from a durable fabric that are designed to shade you and your patio furniture on even the brightest days available in motorised or manual.
  2. Motorised version - Useful for any occasion over the summer months, our patio Awnings can be extended and retracted with just a twist of a simple remote control with motorised version
  3. Manual version -easy to use crank mechanism allowing you to customise shading to your outdoor space throughout the day.

How to clean Awnings?

  1. Make sure your awning is fully retracted into their protective cassettes after every use.
  2. To clean an Awning, first ensure that the fabric is fully extended. Use a mix of warm water and detergent-free soap as well as a microfibre cloth to gently wipe the Awning clean; Then allow time for the fabric to dry completely. We recommend cleaning your Awning at least twice a year; Once before using it in the summer and again before you’ve rolled it up for winter, we also recommend wiping the metal components and fittings twice a year with a soft cloth dampened with warm soapy water.
  3. Tackle stubborn stains by using a specialist fabric stain remover or mild detergent and make sure you follow the manufacturer’s instructions closely. Test a modest area of your awning fabric first if you’re in any doubt.
  4. Please don't use a pressure washer or bleach It will quickly damage the structure of the fabric.

Can Awning Be Used in Winter?

  1. Our awnings are water resistant and can handle light rain just fine; But they are not designed to withstand some of the more extreme conditions in winter such as heavy rain, wind and snow.
  2. We recommend minimal use of the Awning throughout winter
  3. we also recommend removing the decorative fabric valance and storing it somewhere dry until the warmer weather returns.

Are Awnings Wind and rainproof?

  1. Although water resistant and durable, our retractable Awnings are not designed for heavy rain as this can pool on the fabric and substantially increase the Awning’s weight.
  2. We strongly recommend leaving the Awning fully retracted on windy days or during heavy rainfall.

Opening Hours

Mon - Fri 9.30 to 17.00

Sat 9.30 to 15.00

Closed Sundays and Bank Holidays

Visit Our Showroom

101 High Street
Crowthorne
Berkshire
RG45 7AD

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